Having issues getting help with your controls either in timely fashion or later in evening when no one will do service call?
Add Remote Management to you plant with a Secure VPN Service where one of or technicians or engineers can log on to view the issue and see if we can fix remotely. Or at very least have a good idea of what we need to bring if we do come to the site.
Also maybe you have a remote site and need to monitor the level in a tank or have several machines running different controllers. The eWon can talk many different languages and pass data from one to another. If this is an issue we would love to have a conversation about your difficulties.
Now that we have everything tied together the remote management can be extended to sending alerts when there is an issue, this is all done from custom scripting and java to log and email the problems.